Job title: Referral Co-ordinator and Service Administrator – IRIE Mind
Responsible to: Clinical Services Manager
Hours: 22.5 per week
Salary: Starting salary is £25,635,00 per year (Full-time equivalent) (SC3SP14 which equates to £15,381 per year at 22.5 hours per week
Contract type: Permanent
Location: The Hub, Homerton Row, Hackney, E9 6ED
Benefits: See supporting documents for information on benefits.
An exciting opportunity has arisen at Mind CHWF to join our IRIE Mind team as a Referral Co-ordinator and Service Administrator.
We are seeking a Referral Co-ordinator and Service Administrator to join the IRIE Mind team. This self-motivated, passionate individual will possess excellent communication and organisational skills and will work in close liaison with the Team Lead and external healthcare professionals. The postholder will be the first point of contact for the IRIE Mind Black, African and Caribbean Wellbeing Service.
As a crucial part of the team, you will be responsible for co-ordinating and triaging all service enquiries and referrals. You will maintain accurate records/statistical data pertaining to all referrals, confidentiality, data protection and other statutory regulations and requirements. The postholder will be actively involved in outreach work to publicise the Service and to assist administratively in the recruitment, induction, training and support of Volunteers, Interns and Honorary Therapists.
{Please note that this role is only available to candidates of African/ African Caribbean Heritage under the Genuine Occupational Requirement under s9 Equalities Act 2010}
Please see the Job Description and Person Specification attached for more information.
DBS clearance at Enhanced without Barring is required for this role.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
Please see the document section below for the application pack.
To be considered for this post, we need to receive the following:
- Completed application form; and
- A copy of your latest CV.
Please note that if we do not receive the two documents listed above then we can’t consider you for the role.
Once you have completed the application form, please click here and upload it along with your latest CV.
The closing date is by 3rd May 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
