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Who we are

We are Mind in the City, Hackney and Waltham Forest – your local Mind.

Like all local Minds, we are an independent charity that is affiliated with national Mind. This means that we rely on generous donations to support our work, and that we can develop our own services to meet the needs of our community.

For the last 40 years we have provided advice and support to anyone experiencing poor mental health in our community. Since then, not much has changed. Every year we help around 5,000 people with things like accessing their benefits, finding and keeping a job, and improving their mental health.

We believe that nobody should have to face a mental health problem alone, and we’re working to achieve this through our three values:

We are fair

No ones’ needs should go unmet. We’re working hard to make sure that our services and our staff are as diverse as the community we work in. That’s why we are striving to become an anti-racist organisation and have developed services specifically for the needs for the African and Caribbean and LGBTQ+ communities, who have been less well served by mental health care.

We are brave

We’re not afraid to speak up for better mental health support for all, or to try doing things differently. We listen to our community and respond to people’s needs.

We are connected

We’re connected across two locations in Hackney – giving our service users a hub and a sense of community. We work in partnership with other organisations to make sure we can offer the best care and support for anyone who walks through our doors. Together we can provide the support that people need and deserve.

More information:

If you’d like to find out more about the services we have on offer, please read our services page or if you’re looking for help and support please make a referral.

Workforce Race Equality Standard

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