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Title: Trainee Welfare Rights Adviser

Hours: Full time, 37.5 hours per week (5 days/week) – possibility for part time or job share if suitable applicants are found

Location: In-person in Hackney and working from home

Contract: 12 months to begin with, possibility of permanent contract thereafter if funding permits


Reporting to: Welfare Rights Manager


Salary: £23,417.04




Mind in the City, Hackney and Waltham Forest is the leading charity in East London supporting people with mental health problems and working to improve wellbeing. This post will involve working closely with the local East London NHS Foundation Trust.


We are currently recruiting for a new Trainee Welfare Rights Adviser and are looking for passionate individuals to join the team. No professional experience or qualifications are required for this role, however lived experience is welcome.


The role involves working directly with adults with physical and mental health conditions to attain financial security and independence. You will spend your time working with clients over long periods of time to help them to secure income via sickness and disability benefits. You will support them to challenge bad decisions made by the Department for Work and Pensions, often representing cases at Tribunal.


You will receive extensive training in the benefits system as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will assist you as you learn how to manage benefits claims and work cases in the medium and long term.


The ideal candidate will be passionate about social justice and the empowerment of marginalised people and excited to learn valuable skills on the job over the course of a 12-month traineeship, with a permanent position within the team a desired outcome should funding permit.

To apply, please complete the application form and submit it with your CV to hr.team@mindchwf.org.uk. Please ensure that you must attach both the completed application form and your CV when applying and put the job title in the subject.

The closing date is by 26th  February 2023, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please email us the attached equal opportunities form to the HR Team.

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our applicant’s privacy notice.

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