General Enquiries: 0208 985 4239

Referral & Wellbeing Network Enquiries: 0208 525 2301

Talking Therapies

What is it?

Talking therapies provide a regular time and space to talk about problems and explore difficult feelings with a trained professional. Talking things through with a trained professional can help to improve resilience against future adverse circumstances, improve relationships, and develop better ways of living.

Our Psychological Therapies team facilitate group interventions and one-to-one sessions with adults across a portfolio of Psychological Therapies and Wellbeing Services. As an integrative and multi-disciplinary team, we offer a range of interventions, such as Humanistic and Integrative or Psychodynamic Psychotherapy, third wave Cognitive Behavioural Therapy, and a well-established and diverse Mindfulness programme. Our team provides a safe environment for clients to explore their issues and bring about meaningful psychosocial change.

Our services are time limited and, on average, we offer between 12-16 sessions. We can offer open-ended therapy (with regular reviews) through our paid therapy service. Our Counselling and Psychotherapy services operate under a ‘no drugs and alcohol policy’ and have a framework for missed and cancelled sessions.

Our Counselling and Psychotherapy services are accredited by the British Association for Counselling and Psychotherapy (BACP). As an accredited service by the BACP, the Psychological Therapies team operate within the Ethical Framework for the Counselling Professions.

A Note on Confidentiality

All practitioners work within a framework of confidentiality; whilst the relationship with the counsellor is strictly confidential, some aspects of the counsellor’s work will be discussed in supervision, within the context of total anonymity.

There will be no other disclosure. The only exceptions to this policy are where it is reasonably believed that the health and safety of an individual(s) is at risk and/or where we are legally obliged to disclose material, i.e. in the case of child protection and drug trafficking. Every effort is made to discuss this with the client beforehand.

Who is it for?

Talking therapies, which are offered under the Wellbeing Network and IAPT, are free of charge for Hackney residents and those registered with a Hackney GP, respectively. The paid therapy service is available to everyone.

Counselling and Psychotherapy services operate from 10am until 8pm Monday to Thursday and 10am until 5pm on Fridays.

Talking therapies are offered within the Wellbeing Network. The approach of the Wellbeing Network is goal-oriented and activity-based and is, therefore, best suited for people with motivation to change and whose daily and social functioning is not severely compromised.

A referral to Counselling and Psychotherapy includes a clinical assessment to determine suitability for the service and define the scope of the work.

How to get it?

One-to-one Counselling and Psychotherapy within the City and Hackney Wellbeing Network is available via internal referral, for existing Network clients. Please feel free to discuss this with your Network Co-ordinator. It is also possible for individuals to access Psychological Therapies through the IAPT service, if registered with a GP in the Borough of Hackney.

We welcome and encourage self-referral, as well as professional referrals, through our Single Point of Entry.

To make an online referral for yourself, or for someone else please click here.

For those who are not eligible for our Talking Therapies, there are similar services available in the area:

  • City and Hackney Adult Mental Health Referral and Assessment Service (CHAMHRAS), which can be accessed via a GP referral.
  • City and Hackney Crisis Pathway Services [24 Hour Helpline 020 8432 8020]