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Job title: Trainee Welfare Rights Adviser

Responsible to: Welfare Rights Manager

Salary: Starting salary is £25,205.26 per year (SC2SP12)                                                                           

Hours: 37.5 per week

Contract type: 12-months fixed term contract with possibility of permanent thereafter should funding permit                                                                                                                                                             

Location: Hackney & working from home (a mixture of both across the week)

Benefits: See supporting documents for information on benefits.


An exciting opportunity has arisen at Mind CHWF to join our Welfare Rights service as a Trainee Welfare Rights Adviser. The role involves the delivery of front-line support to patients of the East London NHS Foundation Trust’s mental health services to attain financial security and independence. You will be trained on-the-job to deliver specialist advice and casework to a range of adults with various health conditions and life circumstances and you will be supported to develop expertise in disability benefits and in challenging incorrect decisions made by the DWP.

Please see the Job Description and Person Specification attached for more information.

DBS clearance at Enhanced (with Barring) is required for this role.


About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.


Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one’s needs should go unmet.

Brave: We walk with people, offering help by doing what works – proven or new

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.


Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

How to apply:

Please see the document section below for the application pack.

To be considered for this post, we need to receive the following:

  1. Completed application form; and
  2. A copy of your latest CV.

Please note that if we do not receive the two documents listed above then we can’t consider you for the role.

Once you have completed the application form, please click here and upload it along with your latest CV.

The closing date is by 19th March 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.



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