General Enquiries: 0208 985 4239

Referral & Wellbeing Network Enquiries: 0208 525 2301

The Wellbeing Network

Unfortunately due to very high levels of demands and increasing waiting times to access our services we have had to make the difficult decision to temporarily stop accepting referrals to the City and Hackney Wellbeing Network. We aim to contact every individual who is currently waiting for services in the coming months and will review our capacity to take on new clients throughout this period. We will publicise our availability for new referrals as soon as the situation has improved. 

There are a number of other services available in the borough, you can find out more about the services available through the Hackney iCare website. 

If you would like further information please email us on


The City and Hackney Wellbeing Network, commissioned by Hackney Council, is a new network of voluntary sector mental health services for adult residents in Hackney and the City, which will empower people towards better mental and physical wellbeing. The network is a diverse partnership made up of eleven specialist mental health agencies with a wealth of expertise in working with different communities in Hackney.

The network aims to help people to build resilience to prevent the onset of mental health problems and to alleviate issues such as stress, anxiety and low mood. The network will also support people with severe and enduring mental health conditions to substantially improve their quality of life and avoid unnecessary hospital admissions. We will focus on helping people achieve positive outcomes in 4 main areas: mental wellbeing, physical health, social networks and daily living skills.

For people seeking help and their healthcare providers, the new network offers:

  • A well-coordinated single point of access
  • Easy online referral
  • Any Door is the Right Door – clients will get a consistent offer of support wherever they access the service
  • Email enquiries at

The Wellbeing Network works with clients to agree goals and a programme of activities to help make positive changes. It is suitable for people who are motivated to make changes in their lives and usually feel able to attend and take part in groups.

The design of the Wellbeing Network draws from the latest evidence-based best practice, in line with the Kings Fund’s latest report, ‘Transforming Mental Health’ (2014), which recommended collaborative commissioning to facilitate change. It aims to reduce duplication of services for clients and to ensure a more coordinated approach in supporting residents with mental health problems.