A New Office for Mind CHWF

We’re thrilled to announce that after more than 40 years, Mind in the City, Hackney and Waltham Forest is relocating to a new space that reflects our growth, commitment, and dedication to serving our community. Our new home will be located at 12 Orsman Road, Haggerston, N1 5QJ – in the heart of one of the most vibrant areas in East-London. This thoughtfully designed space will promote well-being and creativity, supporting both our clients and staff in a welcoming, inspiring environment. We are creating a space that supports everyone’s needs and inspires our best work.

For a map and detailed directions, click here.

Move Timeline

Here are the important dates for our move to help you plan accordingly. Please note that these dates are subject to change.

• Final Day at 8-10 Tudor Road, Hackney, E9 7SN: 12th December 

• First Day at 12 Orsman Road, Haggerston, N1 5QJ: 13th January

We’re working hard to ensure minimal disruption and will keep you updated on any changes to this timeline. 

Our New Address & Directions

Our new office will be located at 12 Orsman Road, Haggerston, N1 5QJ.

Here’s how you can reach us:

• Walk or cycle: bike racks available!
• By Overground: The nearest Overground station is Haggerston, a six-minute walk via Kingsland Road. 

• By Underground: The nearest Underground station is Old Street, a 20-25 minute walk via Pitfield Street. 

• By Bus: Routes 67, 149, 242, and 243 stop on Kingsland Road at the Laburnum Street stop, a three-minute walk away. 
• By Car: Orsman Road is just off Kingsland Road (A10). 

Accessibility: Our new office includes accessible entrances, and other amenities to ensure all visitors feel comfortable and supported. If you have specific needs, please reach out to us so we can make any necessary accommodations. 

For a map and detailed directions, click here. 

How to Reach Us During the Move

If you have questions or need any assistance regarding our move, please use the contact information below.

• General Enquiries: 020 8985 4239 or hello@mindchwf.org.uk. This is our reception number, it will remain the same.

• For Urgent Needs:
  If your life is at risk right now
  If you feel like you might attempt suicide or may have seriously harmed yourself, you need urgent medical help. Please: 

• Call 999 for an ambulance 

• Go straight to A&E, if you can 

• Call your local crisis team (more details below)

If you can’t do this by yourself, ask someone to help you. Mental health emergencies are serious. You’re not wasting anyone’s time.

• NHS 111 Option 2 (for Local Crisis Team Support). More information about crisis support is available here. 

Move-Specific Support: Please note if you are currently accessing a service we will be in touch to discuss how your service will be delivered during the move.

Our staff are here to support you during this transition, and we encourage you to reach out with any questions.

Continued Support for Our Clients 

Your well-being remains our top priority. We’re committed to providing uninterrupted support and services during this move. If any temporary service changes are anticipated, we will inform you in advance and aim to keep disruptions to a minimum. You can keep up to date with any information on our website at www.mindchwf.org.uk.

Continuity of Care: Our team will work to ensure that your care and support remain unaffected by the move. For virtual or alternative support options, please contact us for more information. 

Your Questions Answered – FAQs

We understand that this move may raise some questions. Here are answers to some frequently asked ones. Please reach out if you need more information.

• Why are we moving?
  Our new office will allow us to serve you in a more accessible and supportive environment.

• Will services be disrupted?
  We are working hard to avoid any disruption. If minor adjustments are needed, we will notify you well in advance.

• Will my information be kept secure?
  Yes, all client information and records will be handled with the utmost care to ensure confidentiality during the move.

Updates for Stakeholders and Community Members

We are grateful for the support of our community and stakeholders. This move is an important milestone, and we want to keep you informed every step of the way. For ongoing updates on our progress, please revisit this page. 

We’re Listening: Share Your Feedback

We welcome your thoughts, questions, and feedback as we make this transition. Please use the form below or contact us directly with any feedback or inquiries.