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Single Point of Entry Officer – Rainbow Mind

Location: Hackney, East London (with some remote working if possible)

Closing date: 25/08/2022

Role: Rainbow Mind Single Point of Entry Officer 

Contract Length:            Fixed term one year 

Hours: Part Time 1.5 days a week (19 hours per week) 

Line Manager: Rainbow Mind Operations & Services Manager  

Location(s):              Hackney, East London (with some remote working if possible) 

Salary: £24,279 – £26,075 (pro rata including London Weighting)  

We are seeking a motivated and experienced team member who enjoys client contact and attention to detail to support clients through their journeys through our service, as well as inputting into the development of the client journeys. 

Rainbow Mind (part of Mind in the City, Hackney and Waltham Forest) is an LGBTQ+ led service delivering community specific mental health interventions across City, Hackney and Waltham Forrest and nationwide. Rainbow Mind is a partnership with Mind in Salford and some activities are run nationally in collaboration.  

The new Rainbow Mind Single Point of Entry Officer will take a role as a key point of contact with LGBTQ+ clients entering the service, supporting their journeys through our service, as well as inputting into administration, development, outreach, and communication in relation to client points of entry. In partnership with the Rainbow Mind colleagues designing and delivering smooth referral flows, client journeys and data.  

Please see the Job Description document below for more information about the role. 

To apply, please complete the application form and submit it with your CV via  Please ensure that you attach both the completed application form and your CV when you press ‘apply now’. The closing date is by 25th August 2022, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

Mind in the City, Hackney and Waltham Forest is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage applications from those from ethnic minority backgrounds or other underrepresented backgrounds.          

 We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please ensure you complete the equal opportunities section of the application form.         

 We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our applicant’s privacy notice.