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Connector Worker, Community Suicide Prevention Hub

Location: London, United Kingdom

Closing date: 20/04/2021

Salary: NJC SCP15 –  £27,180 (Inclusive of ILW) pro rata.  

Hours: 28 hours per week. 

Contract: 1 year with a possibility of extension for another 2 years. 

Location: Partially remote working, partially based at the Hub 


Who we are?  

With 1 in 4 people experiencing mental health problems at some point in their lifetime, we have a vision of a society where people with mental health and emotional needs are accepted and included without fear of stigma and discrimination.  As local East London Mind Associations, we work towards a society where our clients’ needs and ambitions are supported and where people with mental health and emotional needs are free from stigma and discrimination.  We believe that everyone has the right to access comprehensive services which enables them to reach their full potential and to work towards their recovery. We value diversity as a strength and we recruit staff from a variety of backgrounds which helps us to deliver services which are culturally aware and responsive to the needs of the diverse communities we serve.  

We are looking to recruit a Connector worker to deliver a newly funded Suicide Prevention Hub across the North East London STP in partnership with NELFT. Other two roles are being recruited. The Community Hub is a partnership with three Local Minds, Mind in Hackney, City and Waltham Forest, Mind in Havering and Barking and Dagenham and Mind in Tower Hamlets, Newham and Redbridge.  

Our Community Hub will support people who have not accessed mental health services previously and who are experiencing thoughts of suicide.  We will provide a “soft place to fall” and access to the right service  at the right time, through connecting and supporting people to local  community resources and/or statutory services.  

You will be employed by Mind CHWF and will work collaboratively within the Community Hub which is delivered by Mind in Tower Hamlets, Newham and Redbridge.  

The role of the Connector Worker will be:  

  • To support people to access the Navi8 App, the training resources, support from community services and where necessary contact statutory services.     
  • To improve the mental wellbeing of people experiencing thoughts of suicide in North East London Boroughs.  
  • To increase early access to help for people experiencing suicidal ideation by providing a clear and effective pathway to services.  
  • To contribute to an improvement in individual mental wellbeing.  
  • To remain a source of independent support for all clients.  
  • To reduce the use of police, ambulance and statutory mental health services for people who may be experiencing suicidal ideation.   
  • To contribute to the effective delivery and development of the service, through the development local partnerships with community, voluntary and statutory relationships.  

The ideal candidates will have the following skills:  

  • Passionate about providing responsive, warm and timely support to people experiencing suicidal thoughts.  
  • Have excellent people skills, including active listening.  
  • Will have excellent knowledge of local community and statutory services.  
  • Have experience of working with and supporting people who are experiencing emotional distress.  

To apply, please visit and submit applications through to by Tuesday 20th April at 12pm.  

Mind in the City, Hackney and Waltham Forest is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage applications from those from ethnic minority backgrounds or other underrepresented backgrounds.   

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please ensure you complete the equal opportunities section of the application form.  

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our applicant’s privacy notice.