General Enquiries: 0208 985 4239

Referral & Wellbeing Network Enquiries: 0208 525 2301

Clinical Services Manager

Location: Mind in the City, Hackney and Waltham Forest

Closing date: 18/03/2022

LOCATION:  Main office, 8-10 Tudor Road, Hackney, London E9 7SN
SALARY: P02-SP35, £36,617.89 (including London weighting)
HOURS: 30-37.5 – we would be open to discussing both options depending on suitable candidate.
REPORTING TO: Director of Psychological Therapies and Wellbeing Services
RESPONSIBLE FOR: psychological therapies practitioners across all PT projects – Wellbeing Network, Safe Connections, IAPT, Sessional workers, improvement of operational systems and adherence to PT governance structures


CONTRACT: Fixed Term to 31 March 2023



About Mind in the City, Hackney and Waltham Forest: we are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation. We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention and mental/physical wellbeing for those at risk of developing mental health issues or who struggle with common mental health conditions. We currently support around 5000 people a year through a variety of services focusing on psychological and social supports, economic and workplace wellbeing, and support for minoritised communities. Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one’s needs should go unmet.

Brave: We walk with people, offering help by doing what works – proven or new.


We are seeking an experienced therapist, supervisor and manager with an interest in supporting and building a values-centred culture, strong operational systems and exceptional people. Their work will enable teams to deliver outstanding services and to continuously improve psychological therapies & wellbeing (PT&W) services at MindCHWF. The PT &W team has a strong focus on supporting people impacted by the wider determinants of MH and aims to reduce health inequalities. We work within established treatment evidence base; we also identify new approaches in response to client feedback, research and wider environment. The role is varied, dynamic and interesting requiring someone to collaborate across Psychological Therapies & Wellbeing projects, with multiple colleagues and teams, client groups and stakeholders in the vibrant communities of City, Hackney and Waltham Forest.

The Role:

  • To have responsibility for the management and smooth running of the Psychological Therapies Department and Wellbeing Services, including line management of staff, improvement of operations, processes, procedures and policy aligned with organisation strategy
  • To ensure high quality service delivery in line with good practice and professional requirements
  • To monitor and evaluate outcomes and establish relevant processes where necessary
  • To support and motivate staff and improve performance of services
  • To work closely with the Director of Psychological Therapies, the Assistant Clinical Services Manager, Data and Evaluation Manager, WBN partnerships manager and Clinical leads of IRIE Mind and Rainbow Mind to ensure strong clinical services and joint working

To apply, please complete the application form and attach it together with your CV via the Breathe HR link, please ensure you attach both when you press ”apply now” by 23:59 on 18 March 2022.  Interview date TBC.

To apply, please visit Breathe HR:

We are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage applications from those from ethnic minority backgrounds or other underrepresented backgrounds.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please ensure you complete the equal opportunities section of the application form.

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our privacy notice.