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Managing Mental Health in the Emergency Services Training Course

Give your line managers and team leaders the skills they need to manage mental health in your organisation with our half-day course.

Mind’s research shows that at some point 9 out of 10 members of the emergency services have experienced stress, low mood or poor mental health whilst at work. Give your line managers and team leaders the skills they need to manage mental health in your organisation with our half-day course.


Why sign up?

While emergency services staff and volunteers are more likely to experience poor mental health, they are also less likely to seek support. 71% of emergency services staff and volunteers we surveyed feel that their organisation does not encourage them to talk about mental health. Line managers and team-leaders can play a vital role in reducing stigma and changing attitudes in the workplace.

When it comes to talking about mental health, we’ve also learnt that there is a need to actively build trust between staff and senior managers. Through this course you can give managers and team-leaders the tools they need to actively support staff to stay well, prevent problems from the get-go and talk openly about their mental health.


What is it?

The half day course is designed to be delivered face-to-face to a group of 8 to 16 participants. It features a balance of trainer-led presentation with opportunities for participant discussion and interaction, ensuring that everyone can get the most out of the session.


Who is it for?

Our course is open to anyone in the role of line manager, team leader or pastoral within the emergency services. Tailored to the unique environment that the emergency services operate in, we can also offer specialised courses for ambulance, fire, police or search and rescue services.

We suggest that the course is mandatory for all line managers or team leaders so that the benefits are felt across your organisation. This would also ensure that learning was undertaken by those that needed it most.


What will I learn?

Participants will gain the following:

  • Awareness and understanding of mental health at work and how work can affect emergency services staff and volunteers.
  • Awareness of the signs and symptoms of poor mental health, how to broach the issue and explore support measures.
  • Understanding of Mind’s framework for creating mentally healthy workplaces and how to create a mentally healthy workplace using Mind’s three-pronged approach.
  • Understanding of how to proactively manage employees’ mental wellbeing in order to reduce poor mental health and its associated risks for absence.
  • Understanding of how to initiate a conversation about mental health and how to handle disclosure.